TEA Level Two
TEA Level Two (2) focuses on directing traffic and getting the New Yorkers safely to their destinations. When we (traffic agents) are at the intersection, we’re observing, controlling, and keeping the traffic flowing.
We’re moving the traffic, we’re moving you where you need to go. When we’re telling you not to go somewhere, there are reasons for it. First, we’re following orders. Secondly, it is for safety reasons. We cannot just let the motorist jeopardize somebody’s life for their own self- interests. There are so many other ways that they can use to go to their destination. We (traffic agents) are helping the motorists to utilize all other routes that they can go to their destination. Also, we do that for the pedestrians’ safety or the motorists’ own benefits. Most of the time, we may have a detail in the city, the traffic is heavy on some streets, and some other streets are open. Now, even the drivers may see it for themselves that the traffic is heavy on that particular street, they still want to go there anyway. They don’t know how to use their own discretion; therefore, we have to reroute or move them to the right direction. Not only are we dealing with the motorist in a rush to help them get to their destination, but also the pedestrians that walk with no care in the world. We are the eyes and ears of the city. We’re moving the traffic for everyone’s safety. We’re moving the traffic to protect pedestrians which is one of the major issues we, as traffic agents, are facing on a daily basis. We also help the pedestrians/tourists with the information that they need.